Compliance

Our Compliance Commitment

Clinical24 Staffing Ltd is committed to operating to the highest standards of regulatory compliance, quality assurance, and professional conduct. We ensure every healthcare professional we place meets rigorous checks before working with any of our clients.

Our compliance processes are continuously reviewed to reflect current legislation, best practice, and the evolving requirements of the healthcare sector.

Regulatory Registrations

Clinical24 is a fully registered and regulated staffing agency. Our registrations include:

Candidate Compliance Checks

Before any healthcare professional is placed with a client, Clinical24 carries out a thorough compliance process, which includes:

• Identity verification — confirmation of name, address, and right to work in the UK.
• Professional registration — verification of active registration with the relevant regulatory body (e.g. NMC, HCPC, GMC).
• DBS / Garda Vetting — Disclosure and Barring Service checks at the appropriate level for the role.
• References — a minimum of two satisfactory professional references, including most recent employer.
• Occupational health — confirmation of fitness to practise and immunisation status.
• Mandatory training — completion of all required training modules relevant to the candidate's role and specialism.
• Annual revalidation — ongoing monitoring of professional registration status and expiry of compliance documents.

Framework Contracts

Clinical24 operates within approved NHS and public sector procurement frameworks, ensuring our services meet the standards required for supplying temporary healthcare professionals to NHS trusts, local authorities, and other public bodies.

Working within frameworks means our clients benefit from pre-negotiated terms, competitive rates, and assurance that Clinical24 has been assessed against strict quality and compliance criteria.

Data Protection

All personal data collected as part of our compliance processes is handled in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. For full details, please see our Privacy Policy.

Quality Assurance

Our dedicated Quality Management team oversees the implementation of compliance standards across all divisions. We conduct regular internal audits and respond promptly to any concerns raised by clients or candidates.

We welcome feedback and treat all complaints seriously. Any concerns relating to the conduct or compliance of a Clinical24 worker should be raised directly with our compliance team.

Modern Slavery

Clinical24 is committed to preventing modern slavery and human trafficking in all its forms. Our approach is set out in our Modern Slavery Policy.

Contact Our Compliance Team

For compliance-related queries or to raise a concern, please contact: